Frequently Asked Questions
General Questions
What is VoltNetwork?
VoltNetwork is a UK-based business that connects homeowners and businesses with trusted EV charging and renewable energy installation specialists. We simplify the process by introducing customers to carefully selected installation partners who can provide quotations and complete the installation.
Does VoltNetwork carry out the installations?
No. VoltNetwork operates as a referral and customer acquisition business. Installation services are completed by our accredited installation partners, who are responsible for surveys, quotations, installation work, certification and warranties.
Is there a charge for obtaining a quotation?
No. All quotations provided through VoltNetwork are completely free and without obligation.
Which areas do you cover?
VoltNetwork operates nationwide and works with installation partners across the United Kingdom.
How do I request a quotation?
Simply complete our online enquiry form, contact us by email or telephone, and we’ll connect you with a suitable installation partner.
EV Charging Questions
Can I have an EV charger installed at home?
In most cases, yes. A professional installer will assess your property and recommend a suitable charging solution based on your electrical supply and parking arrangements.
How long does an EV charger installation take?
Most domestic EV charger installations can be completed within a few hours, although this depends on the complexity of the installation.
Can businesses install EV charging points?
Yes. Workplace charging solutions are available for businesses of all sizes, including offices, retail premises, hospitality venues and fleet operators.
Which electric vehicles can be charged?
Most modern EV chargers are compatible with all major electric vehicle manufacturers. Your installation partner will advise on the most suitable charger for your vehicle.
Will I receive instructions on how to use my charger?
Yes. Your installation partner will demonstrate how the system operates and answer any questions you may have following installation.
Solar Energy Questions
Is my property suitable for solar panels?
Many properties are suitable for solar panels. Factors such as roof orientation, shading and available roof space will be assessed during the quotation process.
Can solar panels help reduce my electricity costs?
Solar energy systems may help reduce your reliance on electricity purchased from the grid. Actual savings will depend on factors including energy usage patterns and system performance.
Can I install battery storage alongside solar panels?
Yes. Battery storage solutions can be installed alongside solar systems to store excess electricity generated during the day for use later.
How long do solar panel installations take?
Installation times vary depending on the size and complexity of the system, but many domestic installations can be completed within one to two days.
Do solar panels require regular maintenance?
Solar systems generally require minimal maintenance. Your installation partner will provide guidance regarding any recommended inspections or servicing.
The Installation Process
What happens after I submit an enquiry?
Once we receive your enquiry, we’ll review your requirements and introduce you to a suitable installation partner who will contact you to discuss the next steps.
Am I under any obligation to proceed?
No. Requesting a quotation through VoltNetwork does not commit you to purchasing any products or services.
Who do I pay if I decide to proceed?
Any agreement relating to the installation will be made directly between you and the appointed installation company.
Who provides the warranty?
Product warranties and workmanship guarantees are provided by the installation company and/or the relevant manufacturer.
Who should I contact if I have questions after installation?
Your installation partner will provide ongoing support relating to your installation, including any warranty-related matters.
Business & Workplace Solutions
Do you offer solutions for businesses?
Yes. VoltNetwork can connect businesses with partners offering workplace EV charging and renewable energy solutions tailored to commercial requirements.
Can you assist fleet operators?
Yes. We work with partners who can advise on EV charging solutions suitable for fleet vehicles and business operations.
Do you work with landlords and property managers?
Yes. We can connect landlords and property managers with installation specialists who can advise on suitable solutions for their properties.
Trust & Transparency
How are installation partners selected?
We aim to work with reputable installation businesses that demonstrate professionalism, relevant accreditations and a commitment to customer service.
Does using VoltNetwork affect the price I pay?
No. The price of the installation is determined directly between you and the installation company.
Is my personal information secure?
Yes. We take privacy seriously and handle personal information in accordance with applicable data protection legislation. Please refer to our Privacy Policy for further information.
Still Have Questions?
If you can’t find the answer you’re looking for, we’d be delighted to help.
📞 Telephone: 07944 323 263
📧 Email: info@voltnetwork.co.uk
📝 Or complete our online enquiry form and a member of our team will be in touch.
